Human side of change

Working with Change Session  

Improvement work inevitably leads to change and can often trigger a range of reactions from those who are affected by the changes or those who are implementing them. These reactions can vary from excitement and enthusiasm to fear and resistance.

This session will explore typical human responses to change, how you can to best manage these, work with resistance and ensure effective engagement during the change and improvement processes.

You can book onto this session through Eventbrite.

 Trainer: Elaine Buchan (ACC)